Patient Engagement Playbook
A Health Care Provider Resource from the ONC
From the Patient Engagement Playbook introduction:
The Patient Engagement Playbook is a tool for health care providers, practice staff, hospital administrators and others who want to leverage health IT — starting with electronic health record (EHR) patient portals — to engage patients in their health and care.
Health care practices across the country are already seeing the benefits of EHR patient portal implementation. The rewards are real: more effective delivery of care; reduced burden on office staff; and informed, engaged patients. And so are the potential barriers: cumbersome enrollment; clunky interfaces; reluctant patients, doctors, and office staff; and questions of privacy and security.
Use this playbook to help you:
- Facilitate easy enrollment to achieve greater portal adoption
- Meet patient needs online — while also streamlining practice workflow
- Involve caregivers in an appropriate way
- Integrate patient-generated health data to improve clinical decision-making and care
Link to the ONC Patient Engagement Playbook ResourceUse the Patient Engagement Playbook as your guide. The Playbook is an evolving resource for providers, practice staff, hospital staff, and other innovators: a compilation of tips and best practices we’re collecting from providers and health systems like yours.